We will contact you within your preferred contact time.

If you didn't receive any reply from us within 2 working days, it would probably be the email server failure to process your message.  You may consider to contact Mr. Kent Kwok directly at: 

(852) 6482 4061   (Hong Kong)
(65) 9061 1623    (Singapore)

or you may email to:  info@diyaccount.com